Mel shared with me her story about taking on a new and challenging role. 

She mentioned ‘Imposter Syndrome’ which is something a lot of people feel. I heard just this week about wearing an invisible cloak of confidence to get through this phase. An alternative to ‘fake it until you make it’. It is interesting to know just how common this feeling is. 

But back to Mel! 

Mel took on the role of “Launching and leading the WoW Ambassadors globally across Telstra” which “might have been a little out of my comfort zone at first, as it is such a large group and I wondered how I could lead such a large and diverse group while balancing their different needs.”  

I asked Mel why she took on a role that was out of her comfort zone: “Because I believe the WoW Ambassadors are critical to the success of how we embed our ways of working transformation at the grass roots level. I also love engaging people, inspiring them and helping them translate complex messages to enable change.”  

Mel also shared that she is a fellow adrenaline junkie “I’m all about the adrenalin rush of doing something new and testing yourself to see what you’re made of.” 

The interesting thing about doing things that are out of your comfort zone is how often you succeed and even decide to stretch yourself further! Mel has shared that “We now have a significant WoW Ambassador group across every Function and across the globe in Telstra, and at the time of submitting this blog I have plans to grow this network.” 

Part of that process is your changing feelings as you go through the process, these align to Nolle’s Valley of Despair. “Initially I was full of the imposter syndrome, then I was simply excited by seeing the results and growing the network. Now I am just so unbelievably invested, passionate and proud of this wonderful change network.” 

And you may have guessed Mel’s answer to ‘would you step out of your comfort zone again?’ by her responses so far, but just to confirm “Yep, for sure. You only live once and every time you extend yourself and live with the fear of the unknown, you build new skills, experiences, networks and your confidence grows exponentially.” 

And Mel’s last words? 

“In the words of a clever copywriter: ‘Just do it’” 

About Mel: 

WoW Engagement Manager, Transformation & People  
(also a WoW Ambassador)  

I help people unlock their stories and make authentic connections with big ideas. A skilled and highly experienced Communications Strategist, I have worked within many industries and organisations, developing and managing long-term communications and marketing programs as well as providing communications consultancy for mission critical projects for the past twenty years. In each case, my roles have focussed on developing clear channels of communication through periods of transition and transformation.