Niall is a frequent leaver of his comfort zone, but writing a book was something very new for him so we chatted about that. 

Why a book? “It’s a big commitment to myself, and the community where I was noticing a lot of people were having quite opinionated conversations about things they said were important to them. And I was engaging in that and getting involved. At some point it became clear that it’d be useful, given my experience, to take a bit of a bigger step in and get that opinion documented as opposed to sitting and sort of throwing ‘throw away’ comments. 

“[Also] with some recent work activities it became evident that I’d gone through quite a unique experience. If it could be distilled and articulated for others to understand and appreciate, and learn from, that would be of good value to serve those around me.” 

I wondered if Niall knew just how far out of his comfort zone he would get before he started writing? “If I had known at the time the effort, energy and commitment it would take I might have paused a touch, but I think that’s the whole point. Often you leap in intuitively to do things. They feel right for you, so you leap into the unknown. I think that’s sort of part of the excitement. And then you work it out as you go.” 

Niall shared with me some of the tough times – he feels he has just come through one of the turbulent periods where “I think with any large complex undertaking this there’s this moment where you really do feel completely lost. And you’re right in the middle of that highly ambiguous, I used to call them ‘the upside down without the paddle in the creek after canoeing’, phase, where you don’t know which way is up and you’re in the turbulence of trying to settle down. You don’t quite know what the next step is. Or you take a step and realize it’s in the wrong direction and you have to undo that step or pivot left or right, which can be frustrating. I’m confident that I’m past that now, the previous six weeks have been that period.” 

The thing that got Niall through that phase was the approach he had taken from the start – test and learn often and early. “Risk the voice of cynicism, the voice of judgment, on what I’m putting out there”. 

Of course, I asked for Niall’s advice to anyone considering a step out of their comfort zone – small or large: “You need people who can give you your temperature check because you’re the frog in the bath and the temperature is slowly rising. So, you need someone to say it’s getting pretty hot around you and you’re going to cook yourself. Someone who’s close to you can call you on it.  

“I think you need to really deeply assess the reasons that you’re doing the things you’re doing. Have a conversation with yourself – ask who is this serving? It’s okay if it’s serving you. But helping and serving others is something that is not only very rewarding, it gets people quite interested in, and involved in, any idea you have. Simply pursuing it for selfish reasons is something I’d check in with. Having people around you checking while you’re doing it. And do not go into a room for a month and sit around thinking you’ve got a great idea. Talk to someone five minutes after you think you’ve got that idea and test it. And then keep doing that as often as make sense because if your throwing your heart and soul and energy into something I think getting feedback early and often is a great way to just make sure you don’t waste your time and energy and effort.” 

And Niall’s last words: 
“I think if we can keep our world expanding, even in a very, very small way, it is what we’re here to be as humans. I don’t think we’re here to be shrinking smaller people. No matter how small, it might be scary for you, but take the steps to stretch and get out of your comfort zone. Understanding it takes energy and commitment and support network but really, I do think we’re here to reach our potential and to do that you need to get near the edge or sometimes over the line that defines where you’re comfortable. So keep doing it.” 

A bit about Niall:
I work as an agent of change, promoting agility through education, coaching and modelling of new behaviours.

I disrupt inefficient as-is practices using a gentle but influential consulting approach that embeds new values and principles of work. My goal being the development of a high-performing sustainable lean-agile delivery culture.

I am always about results and have been a coach my whole working life, firstly in professional sports, then leadership and for the last 10 years, agile transformation. Coaching is the core capability which supports the advisor/consultant roles I perform.

My work centres around guiding clients towards the establishment of new enterprise lean-agile delivery models; it is tough but rewarding work; I love it and the challenges it presents.